August 3, 2021

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2021 Practice Manager of the Year: Catherine Coloccia

5 min read
2021 Practice Manager of the Year: Catherine Coloccia

Catherine Coloccia, practice manager at Bridgewater Veterinary Clinic in Bridgewater, New Jersey, has been named 2021 Observe Manager of the Year by dvm360 and the Veterinary Hospital Professionals Association (VHMA).

“Congratulations to Catherine for all of her wonderful work as a observe manager through the ongoing pandemic,” said Mike Hennessy Jr., president, and CEO of MJH Everyday living Sciences™, the parent corporation of dvm360®, mentioned in this press release.

“Her motivational management design and her special capacity to phase out of her comfort and ease zone to identify and put into action modern options make her actually deserving of this award. On top of that, we would like to thank our good friends at Nationwide® for their sponsorship of the Follow Supervisor of the 12 months Award. As a quite faithful supporter of veterinary professionals because day a person, this would not be attainable with no their tremendously appreciated support.”

Collaccia, who was picked out of above 140 nominations, impressed judges with her maternal and motivational management style, as perfectly as her means to step out of her comfort and ease zone to detect and apply ground breaking methods.

“Remarkable apply managers have various characteristics in common. They are committed to the follow, nicely-knowledgeable, innovative, thoughtful, self-assured, and lifelong learners,” Christine Shupe, CAE, govt director of Veterinary Medical center Professionals Associates informed dvm360.

“This year’s PMOY, Catherine Coloccia, exhibits all of these features. Her endeavours to overhaul the practice’s dental services division benefitted clients, shoppers, and the follow, and showcased her management and administration capabilities. We are psyched to see how she employs her capabilities, out-of-the-box thinking, and determination to ushering in adjust and advancements in the months in advance.”

Dressed to impress

Due to the fact getting the hospital’s observe supervisor in 2013, Coloccia is identified for displaying up daily in business enterprise apparel and heels. She says staff members users typically joke that they can come across her by the clicking of her footwear. Coloccia thinks that dressing in heels and small business outfits distinguishes her as an authority figure. No make a difference how tall her heels may be, she’s usually all set and willing to aid her crew all through messy and challenging situations.

“Every solitary time the will need occurs, I will be there, in the trenches, to help my group. I have held patients in heels, picked up poop in heels, vacuumed and mopped the floors in heels, cleaned cages in heels, and will proudly do whatever else the team demands of me,” claimed Coloccia.

“I believe that in individuals times, you are demonstrating a really true and uncooked feeling of management that illuminates relatability and comradery.”

Leadership at its best

Coloccia has labored diligently to make her hospital a far better put for individuals, staff members, and clientele and as of 2021, her healthcare facility is now 100% paperless. She experienced also beforehand released a marketing campaign to support enhance the compliance amount for heartworm and flea and tick prevention. Within just the span of 5 a long time, compliance prices rose from 8% to 32%, reflecting the mind-boggling achievements of the campaign. In actuality, the achievements was so exceptional that the circumstance study was applied as training substance nationwide as a result of Merial—which is now Boehringer Ingelheim—to assist improve compliance in clinics.

Coloccia also assisted in creating hospital-large huddles and perfectly-staying rooms to market cohesive and various considered and to ensure personnel associates prioritize their mental well being.

Much more about the contest

To be thought of for this award, practice administrators had to possibly nominate by themselves or be nominated by a coworker or pet proprietor. Follow professionals have been judged on their lifelong mastering, adaptions to adjust, management and determination making as well as staff enthusiasm and administration to qualify for the contest. Once the contest shut on April 30, 2021, judges narrowed down the 10 prime entries and then selected the winner. This year’s winner, Coloccia, will receive:

  • One-year membership to the VHMA or reimbursement for 2021 dues if now a member.
  • Complimentary registration to the 2021 VHMA Annual Conference and Convention in Philadelphia.
  • A stipend of up to $1250 for touring, lodging, and foods for the 2021 VHMA Once-a-year Assembly and Conference.
  • Complimentary registration to any MJH convention of her choice.
  • 1-yr appointment to the dvm360 editorial advisory board.

About Nationwide pet insurance coverage

With much more than 1 million insured animals, pet coverage from Nationwide is the first and premier pet overall health insurance policies provider in the United States. Because 1982, Nationwide has assisted supply pet owners with peace of intellect and is fully commited to staying the reliable selection of America’s pet lovers.

Nationwide strategies protect canine, cats, birds, and exotic pets for several healthcare problems and conditions relating to accidents, sicknesses, and injuries. Clinical designs are offered in all 50 states and the District of Columbia.

Goods underwritten by Veterinary Pet Insurance Organization (CA), Columbus, OH Countrywide Casualty Firm (all other states), Columbus, OH. Company of Document: DVM Coverage Agency. All are subsidiaries of Nationwide Mutual Coverage Enterprise. Nationwide, the Nationwide N and Eagle, and Nationwide is on your facet are services marks of Nationwide Mutual Insurance policies Organization. ©2021 Nationwide. Pet entrepreneurs can locate Nationwide pet insurance policies on Facebook or stick to on Twitter. For a lot more information about Nationwide pet insurance coverage, call 800-672-9259 or visit BestPetInsuranceEver.com.

About VHMA

The VHMA is a nationally regarded assumed chief and innovator in offering schooling, instruction, and resources to additional than 4,000 users and a reliable resource the veterinary sector relies on for market insights, analysis, and advocacy to make certain effectiveness at the greatest degrees. VHMA’s core objective is to progress and assistance veterinary follow administration industry experts by creating professional competence, supporting and encouraging standards by the industry’s maximum-level certification method, the Qualified Veterinary Apply Supervisor, and supplying people today with a network for skilled link and help. For more information and facts, go to www.vhma.org.

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